Returns & Exchanges
RETURNS, REFUNDS, AND EXCHANGE POLICY
If your item is damaged or defective, please report and return it to us within 14 days of delivery. Items must not have been worn, washed, and should be in like-new condition.
Our priority is your satisfaction. If your item doesn't fit or you are dissatisfied with the selected style, please report and return it within 14 days, and we will find a remedy for you. Please note, we do not offer refunds in such cases. The customer is responsible for shipping costs associated with exchanges. Items must not have been worn, washed, and should be in like-new condition.
Sale items are considered final sale items and cannot be returned or refunded unless proven defective.
Click here for full disclosure of our exchange/returns policy, including postage costs.
Please reach out to us via email at hello@fashionbrazil.co.nz and we would be more than happy to assist you.