Shipping

New Zealand:  FREE shipping on orders with a value of $60 and over.  All orders are sent via courier.

Australia: FREE shipping on orders with a value of $150 and over.  A charge of $10 will apply on orders under $150.

Rest of the world:  Flat rate NZ$30

All order are dispatched within 24-48 hours excluding weekends and public holidays.     If your order is not received within 7 business day, please email us at customercare@fashionbrazil.co.nz

All International orders are processed in NZD dollars.

Delivery time frame is approx 3-10 business days from dispatch, however some destinations may take longer. You will receive an email when your order has been shipped, along with tracking information so you can track your parcel

Please keep in mind that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of New Zealand. Any extra charges will be the responsibility of the customer.  Fashion Brazil does not take responsibility for any delays or additional charges out of our control. Please contact your local customs office for further information regarding taxes and duties

Please note: We take no responsibility, nor are we legally responsible for lost or damaged items in transit to you. Once parcels are posted they become the property of the NZ post and/or courier.  If your package is delivered to you with visible damage or appears to have been opened or tampered with in anyway, please ensure that this is noted with the delivery driver upon delivery.

Please ensure you have correctly entered your delivery address to avoid it being returned to us as undeliverable. Further shipping costs will be incurred to have the package resent to you.

If your order is urgent please let us know and we will endeavor to get it to you as soon as we can!   Please private message us on our Facebook Page or email us at customercare@fashionbrazil.co.nz

Click here for our Returns and Exchanges Policy.